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  "Always bear in mind that your own resolution to succeed is more important than any other."  
  - Abraham Lincoln  

 

 

  "Listen. Do not have an opinion while you listen because quite frankly, you're opinion doesn't hold much water outside of Your Universe.  Just listen. Listen until their brain has been twisted like a dripping towel and what they have to say is all over the floor."  
  - Hugh Elliott  
 

 

 


Executive Blueprints On-Line Library - A collection of popular leadership and management tools provided in Adobe PDF format.


Toll Free (877) 290-2503
Fax: (480) 247-5481
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  "Leadership and learning are indispensable to each other."  
 

- John F Kennedy

 

  "I find television very educational. The minute somebody turns it on, I go to the library and read a good book."  
 

- Groucho Marx

 

 

  "A successful man is one who can lay a firm foundation with the bricks others have thrown at him."  
  - David Brinkley  
 
 
 Free Tools for Trainers!  

The links below are FREE samples of documents used in training and development.

You may distribute any one of these samples freely, print it, sell it, or include it as part of a package as long as the file is left completely intact, unchanged and delivered via the original PDF File.
 

 
 Time Management Training Exercises  
Time Management
Priorities -

Identify Urgent and Important Items,
plan your schedule accordingly

Do the BIG Things First -
Plan priorities, tasks and personal rewards

Organization and Cooperation -
Plan, share burdens and efforts

Planning and Preparation -
How much difference does it make to the team when you plan?

Personal Organization -
Choose your next office. How your work environment might influence your personal satisfaction and behavior.

Concentration -
How much do distractions and interruptions impact performance?

 
 Professional Sales Training Exercises  

Sales Training
Presenting your Menu -

Menu based activity to demonstrate the between Feature Definitions and Customer Desired Descriptions (benefits).

Listening for Needs -
How well do you identify the hidden needs of customers? While they are talking, are you listening?

Customer Selection and Saturation -
Identify customer needs quickly, adjust the sales presentation based on customer response and stop when you have the sale.

Unique Sales Value -
Identify Sales Associates Unique Value to overcome challenges from Competitive Prices

Twenty Questions -
Can a simple game of twenty questions lead to three different approaches to successful sales proposals?

Walk a Mile in Their Shoes -
Leverage your strengths by identifying weakness in the competition
 

 
 Customer Service Training Exercises  
Customer Service Exercises
Telephone Focus -

Are you really listening to your customer on the telephone?

Looking Inside -
Practice learning what makes each customer unique and how to identify individual customer needs.
 

 
 Trainer Activities and Exercises  
Trainers - Stay in Touch
Reinforce It
-
Hand out your Feedback Forms before your course begins so participants can make observations during the session. Follow-up on the key points to reinforce the benefits and behavior
.
 
 Behavioral Styles  
Take the behavioral style assessment to detect and perfect your style. Understand your preferences and how to communicate with others. Learn the approach to take with your counterparts, with your boss, with customers or clients.

Better communication comes from understanding and adapting your strengths to different behavioral styles.

http://www.assessmentsnow.com/?behavioralstyles

Behavioral Style Assessment and Personal Report $49.95

 
 Self-Paced Training  

Visit the
Institute for Advanced Leadership and earn Certificates of Achievement for completing the self-paced courses. Courses typically include a presentation and companion guide (workbook) so you can immediately apply the methods to your own business.

The purpose of specific skill based courses is to provide maximum impact for minimum interruption.

 
 Wheels of Balance  

These tools are an easy and effective way to conduct a self-evaluation and determine specific opportunities to focus improvement efforts. 

Wheel of Leadership -
Eight Key Aspects of Leadership, rate your satisfaction with your ability and the perception from 'others'.

Wheel of Management -
Eight Elements of Management, rate the importance, your effectiveness and your time management.

Wheel of Life Balance -
Eight Elements of a Balanced Life, rate your current level of fulfillment and your desired future balance.
 

 
 Personal Success  
Personal Success Graph -
Review trends from your past to recognize how you can affect your future.
 
 Adobe Acrobat Reader  
If you need the Adobe Acrobat Reader, please visit the
Adobe web site.
 
   
   
   
   
   
   
   
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