OBJECTIVE: I am seeking an opportunity in a challenging position that allows me to showcase my extensive experience and skills in the area of Supplier management, purchasing and planning.
QUALIFICATIONS:
+ Self-motivated and directed
+ Over 17 years experience in Customer Service
+ Proficient in Setting up new accounts
+ Proficient in Negotiating Service Contracts
+ Key contributor in a cross-functional team
+ Excellent communication skills: phone, verbal and written
+ High degree of accuracy and quality with all responsibilities
+ Detail oriented when resolving problems or working on tasks
+ Organized, flexible and dependable
+ Customer, team & process oriented
+ Team Lead and New Hire Training Focal Point
DEVELOPMENT TRAINING:
+ Communicating for Results
+ Microsoft Word, Excel and PowerPoint Training Courses
+ Clarify Call Management Database
+ Oracle 11i
+ Baxter Planning Systems
+ Conflict Management
+ Time Management
Work History:
2000 – Present
SGI – Planning/Procurement Customer Service Logistics
Mountain View, CA
Sr. Buyer/Planner
· Primary SGI Service Contact for Suppliers
· Liaison between supplier and other SGI departments
· Responsible for supplier relationship within SGI Customer Service
· Drive Quarterly Business Reviews with strategic suppliers
· Weekly/monthly supplier check-ups (PO’s, invoices, RMA’s cycle counts…)
· Measurement of supplier performance with metrics
· Negotiate Contractual agreements
· Drive/facilitate supplier visits and audits
· Negotiate repair/purchase cost for new products
· Actively participate in new product teams
· Develop sourcing strategy
· ECO review/approval
· ISO representative for department
· SOX representative for department
· Mentor buyers
1998 – 2000
SGI – Planning/Procurement Customer Service Logistics
Mountain View, CA
Buyer/Planner III
· Primary SGI contact for supplier
· Maintain PO’s/AP referrals/receiving discrepancies
· Process the field defective returns to suppliers
· Facilitate supplier cycle count process
· Coordinate forecast’s with Planning department
1997 - 1998
GI – Planning/Procurement Customer Service Logistics
Mountain View, CA
Buyer/Planner II
· Process defective material to suppliers
· Create and manage PO’s in Oracle
· Manage inventory at suppliers
SGI-Logistics
1992-1997 Buyer/Planner I
1990-1992 Logistics Coordinator
1988-1990 Returns Clerk
EDUCATION:
Heald Business College
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