Im Sook Lee

4025-2D Calle Sonora Este, Laguna Woods, CA  92637

Phone: (714) 380-2629,  E-mail:  imsk@lworld.net

SUMMARY:                                                                    

     Business Planning and Sales/Marketing Analyst with experience and proven success through excellent analytical problem solving skills: analyzing month to month PSI data through revision comparison; analyzing key products’ service, sales, and marketing data for management to improve procurement-sales-inventory control.  Experienced as a warranty claim administrator and a translator for product specifications from Japanese to English in a cutting edge, high tech manufacturing/sales environment.

EXPERIENCE & ACCOMPLISHMENTS:

     TOSHIBA AMERICA INFO SYSTEMS, INC.                                                          1997- Current

     A 2B high tech company with computing, communication, and imaging products.

     Marketing/Sales Analyst

     Responsible for several cross departmental functions: maintained monthly/fiscal half/annual procurement/sales/inventory comparison chart; issued division’s monthly products purchase orders with shipping instructions to Japan; led Six Sigma projects for division as a Project Leader; analyzed customer companies (OEMs) product purchase forecast, administered receiving orders, shipping schedules for approximately 60% of division budget.

            - Sr. Marketing/Sales Analyst........................ 2005 to current

            - Business Planning Analyst .........................  2000 to 2004

            - Associate Business Planning Analyst .........  1997 to 1999

·      Saved in excess of $200,000 hard/soft cash as a Six Sigma Project Leader:  Suggested and assisted with implementation of various cost reduction initiatives.  Assisted Mini Projects for division employees.

·      Created Quick Help documents for sales and inventory data retrieval from AS/400 to increase inventory management efficiency. 

·      Coordinated in developing warranty claim payment program, and administered its database.

-   Compiled/administered Authorized Service Provider’s Agreement & Limited Warranty Cards for imaging products in coordination with corporate Legal Department.

-   Created/administered Service Cost Analysis & Key Products Failure Ratio Reports providing directly to Toshiba Corp. in Tokyo.

·      Translated Japanese technical information to English, and developed their e-documents for Toshiba website.

     CITY CONCRETE PRODUCTS, INC.                                                                           1993- 1996      

     A $50M supplier of concrete products for the construction industry

Executive Admin. Assistant

·      Coordinated in developing/implementing Sales Incentive Bonus and Team Incentive program; and administered thereafter.

·      Gained employees’ confidence by developing vacation accrual balance sheet for 130 employees.

·      Managed Department of Motor Vehicle registration program for 100 plus vehicles, eliminating excess fees by developing efficient A/P audit process.

·   Developed/maintained raw material cost comparison sheet for concrete products. 

·      Saved annual engineering administrative cost by directly communicating with both Agencies of the Air Quality Management District and the Storm Water Pollution Prevention Program.

            - Executive Administrative Assistant ............   4/96 to 1996

            - Payroll Administrator................................... 1995 to 1996

            - A/P Clerk ....................................................  1993 to 1994

PRIOR to 1993                                                                                                                                      

         Operated small printing business (6-8employees) in Seoul, Korea with several government agencies and research institutes as its customer base:  responsible for customer relations, sales, supervising all accounting functions, and edit printing materials.

COMPUTER AND TECHNICAL SKILLS:

     Proficient in Microsoft Office Applications (Access, Excel, Word, PowerPoint); Discoverer for Oracle, Lotus Notes,  Photoshop, PeopleSoft, Visual Basic, and AS/400; understand digital imaging, ability to translate Japanese product specifications to English.

     Other Language skill: Fluent in English, Korean, and working knowledge of Japanese

EDUCATION & CERTIFICATIONS:

     Major certifications obtained in the United States after completing formal education in South Korea.

·   Six Sigma Project Leader -- Green Belt

·   Automated Accounting I & II, and Business Correspondence from Hacienda - La Puente Unified School Adult Education Division

·   Residential Services Specialist from North Orange County Community College District

·   Attended California State University of Fullerton, Gerontology Certificate program

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