Objective:
Seeking a challenging position with a growth-oriented company that rewards appropriately for outstanding performance. Highly qualified in seeking positions within Business Development, Sales, Program Management, and Strategic Alliance solutions. With extensive contacts in the industry, I can provide an immediate impact in these areas, as well as develop the sales plans, marketing collateral materials, and business processes to allow long term continuous improvement, expansion, and profitable financial growth. Proven performer that can increase revenues, develop programs and service solutions, while managing costs in the process.
Career Summary:
Senior Business Development & Sales Executive with over 25 years of managerial experience and in-depth business knowledge. Employed by large corporations as well as start up business ventures in the electronics manufacturing, e-Business, software, and service environments.
RazorLynx, Inc. (a Cypher Metrix International company) 2005 – Present
Vice President, Sales & marketing: RLX creates Business Intelligence and Work Flow Process software solutions for networked devices. Responsible for global sales and marketing functions, strategic alliances, and promotion of other corporation divisions within the Cypher Metrix International family of companies. Other divisions develop data mining and engineering support for wireless/hand held devices. Media content development divisions in China, Singapore, and Malaysia. Joint Ventures with Chinese government – ownership of Jai Yu television station.
Data Exchange Corporation (DEX): 2003 – 2005
Vice President, Strategic Account Development: Business Development responsibilities providing support for the DEX global sales organization. Develop global reverse supply chain solutions that meet client’s needs and service expectations; establish strategic alliances to provide fully integrated service solutions. Alliances include: DHL – the world’s largest freight carrier and logistics company with hub based, end of runway logistics services; EDS, LiveBridge, and Siemens global call centers, on site field service organizations, spare parts providers, depot service subcontractors. Develop proposal and contract responses. Develop collateral marketing materials including PowerPoint presentations, electronic line cards – brochures, internet web site development; trade show advertising, press kits.
Vice President, Business Development: Key OEM account and vendor relationship development: client programs, vendors, parts/material sourcing, product and services resale programs, contracts, new market and service programs development, systems solutions including the use of CRM, ERP, Inventory and Shop Floor Management tools. Developed collateral marketing materials used for promotion of internal services and program offerings.
Developed the Fully Integrated Service Solution incorporating all key elements of Reverse Supply Chain Management and Customer Care programs to support the OEM client including: contact center operations, on site service dispatch, warehousing and fulfillment, RMA administration, logistics solutions, depot repair operations for testing and component level repair, engineering support / ECO’s / upgrades for current products as well as End-of-Life program support strategies, excess equipment disposal to resale / brokerage network.
Created Alliance Partnerships with major air transportation and freight carriers, including the establishment of Hub-based warehousing, fulfillment, and depot repair operations, thereby providing OEM clients with highly cost effective, end-of-runway service and fulfillment solutions. Additional alliance partnerships created with national and global on site service companies. Worked with local economic development organizations to insure best business development practices, government incentive programs, and local labor pool sourcing. Negotiated the largest single RSCM contract in the company’s history: multi-year term with revenues to exceed $200 million.
Director of Marketing and Business Development: Established full service support programs, including internal operational control systems, customer service department procedures, Internet communication systems, materials management procedures. Program development requirements for such customers as EDS, CompUSA, Pomeroy, Sony, Techforce, G.E., NCR, Decision One, and Unisys. Increased revenues for company by 200% over two year period.
· Founder – President: Consulting, marketing, and brokerage firm specializing in promoting business development, sales and marketing programs for such companies as GE, Cerplex, TeraSci Industries, Computer Network Services, Taeil Media company, TechMedia, and EZ Computers. Developed extensive domestic and global computer hardware resale and brokerage marketplaces.
· GE Alliance partner: Developing marketing channels for the purchase and resale of excess computer equipment. Coordinated all aspects of the transactions including sourcing, sales, financing, material management, and customer service.
· TeraSci Industries: Co-founder and partner: Engineering firm for design and manufacture of highly sophisticated test equipment utilized in the hard disc and optical drive service industries.
· Amstar Technologies, Inc.: Co-Founder and Vice President of Marketing.
High technology systems engineering firm specializing in global system design and interconnect software development utilizing the World Wide Web platform. Partners included senior Scientists at Jet Propulsion Laboratory in Pasadena, California.
· Computer Network Services, Inc.: Co-founder and director of marketing. Network consulting firm specializing in computer system design, installation and service.
KCS Computer Services, Inc. 1990-1991
V.P. Sales, Principal/Partner. Increased sales to create the largest independent tape drive depot repair company in the country. Expanded OEM sales channel for clean room based, hard drive repair operations. Expanded brokerage / resale channel for excess equipment sales.
Sigma USA, Inc. 1986-1988
VP of Sales, Partner. Depot Repair Company specializing in the repair and sales of hard disk, tape back-up, and floppy disk drive equipment.
Director of International Sales, National Sales Manager. Computer hardware sales and service company specializing in spare parts distribution and depot service on a global basis. Customer base included major OEM’s, third party maintenance companies, and large self-maintaining end users.
Extensive background in voice and piano performance.
University of Southern California, BA Music, Minor in Business
Loyola High School of Los Angeles
California State Real Estate Sales License
Continuing education in real estate sales
Association of Field Service Managers, International
CompTIA, National Service Organization
Business Technology Association
AIIM, national service organization
American Guild of Musical Artists
National Eagle Scouts Association
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