The Trusted Advocate: Accelerate Success with Authenticity and Integrity

The Trusted Advocate: Accelerate Success with Authenticity and Integrity

It's easy to get more opportunity into the sales pipeline.
How do you get more out of it?

The sales environment has been forever altered by e-commerce and price-centered commodities. Competition has become stiffer, and quotas have become higher. The demand for performance has created brutal pressure in a lonely profession, and increasing the number of cold calls is not enough to survive. Success requires closing a higher percentage of opportunities and growing existing business. But how can you achieve such lofty goals?

The Trusted Advocate: Accelerate Success with Authenticity and Integrity is a revelation of fundamental principles that empower maximum success through authenticity and integrity. John Mehrmann and Mitchell Simon combine their experience in management and leadership development to provide you with proven, cutting-edge management techniques and leadership skills to unlock individual potential and empower personal success. You'll learn how to:

       ~ Increase sales and retain loyal customers
       ~ Train the sales force, or train yourself
       ~ Identify and unleash your talents
       ~ Turn knowledge into power
       ~ Build your pipeline
       ~ Create a revolutionary process
       ~ Earn a reputation for being trustworthy

Designed to revitalize sales professionals, The Trusted Advocate: Accelerate Success with Authenticity and Integrity is perfect for managers, coaches, consultants, and trainers to help rapidly accelerate individual or group performance. Use your strengths as a competitive edge, enjoy your profession, and advance your career!

Hardcover
- or-
Paperback
from

About the Authors:

John Mehrmann

John Mehrmann is founder of Executive Blueprints, Inc., an organization dedicated to improving business practices and unlocking human potential. A respected speaker, author, and advisor, John draws from years of practical experience as Vice President of Business Development for ZSL Inc, Director of Sales at Data Exchange Corporation, and Director of Service Operations for Toshiba.

John designed effective e-commerce solutions and strategic collaborative sales campaigns for the Toshiba Imaging Systems Division. As a trainer and consultant, John established a dynamic range of experience from training retail sales staff, call center agents, and highly specialized sales professionals in complex solution sales for global Fortune 100 companies.

John has received numerous accolades for his contributions to business, including Industry Achievement Award from the National Electronic Service Dealers Association, and the USA Certificate of Appreciation, Institute of Service Management. John spends much of his personal time developing educational materials, and served as volunteer board member for the Bureau of Electronics and Appliance Repairs (California Department of Consumer Affairs). John’s is a member of the Greater Los Angeles Writers Society, and his articles frequently appear in trade magazines, local newspapers, and web sites.

Visit John Mehrmann online at
www.JohnMehrmann.com

Mitchell Simon

Mitchell Simon brings 15 years of entrepreneurial and Fortune 500 executive experience to the field of leadership and team development. Mitchell founded “The Simon Alliance” with a commitment to support high-performing leaders and teams to accelerate their potential and achieve unimagined personal and professional results.

Mitchell is passionate about providing executive coaching and facilitation that provokes leaders, teams and organizations to build thriving companies that courageously enjoy fierce conversations, exude confidence, and achieve extraordinary results.

Mitchell Simon specializes in developing excellence in executive coaching, leadership development, team development, strategy and corporate culture. Mitch is changing the nature of conversations, expectations and possibilities that one can achieve through great work. Mitchell Simon received his certification as an Integral Coach from New Ventures West, and his JD.MBA from UCLA.

Visit Mitchell Simon online at www.SimonAlliance.com

The Trusted Advocate: Accelerate Success with Authenticity and Integrity

now available for the
Amazon Kindle
e-book Reader

http://www.amazon.com/s/ref=nb_ss_gw?url=search-alias%3Ddigital-text&field-keywords=the+trusted+advocate

Service Net Greg Gadbois

Los Angeles Times Festival of Books at UCLA

The Trusted Advocate featured at LA Times Festival of Books

John M with Uncle Wallace

John M with Father Moore

Tiffany Mehrmann, FirstOCHomes Real Estate, John Mehrmann

Louis W Mehrmann "Big Lou" and John Mehrmann

John Mehrmann at CES with Emmy

The Trusted Advocate: Accelerate Success with Authenticity and Integrity is available online:

Amazon Hardcover - or- Paperback

The Trusted Advocate Workbook

Free Download

The Trusted Advocate Workbook

A companion guide to The Trusted Advocate: Accelerate Success with Authenticity and Integrity

The workbook contains activities and exercises inspired by the award winning book.

The Trusted Advocate: Accelerate Success with Authenticity and Integrity is available online:

Amazon Hardcover - or- Paperback

John Mehrmann on QVC
demonstrating the PDR-M61
Toshiba Digital Camera

If you like
The Trusted Advocate
you may also like
these books. . . .

101 Great Ways to Improve Your Life: Volume 3

Featuring

John Mehrmann
Ken Blanchard
Byron Katie
Les Brown
Marc Victor Hansen

"Just imagine getting five minutes of personal insight and advice from any one of the world's leading experts. Then imagine having it handed to you from 101 of them. It is a treasure trove of knowledge compiled in this book."

www.topsalesblog.com

The Speed of Trust
by Stephen M. R. Covey

Now, Discover Your Strengths
by Marcus Buckingham

Servant Leadership
by Robert K Greenleaf

What the Customer Wants
You to Know
by Ram Charan

The Secret
by Rhonda Byrne

Never Eat Alone
by Keith Ferrazzi

The Power of Now
by Exchart Tolle

Good to Great
by Jim Collins

The 360 Degree Leader
by John C Maxwell

The Effective Executive
by Peter F Drucker

True North
by Bill George

Integrity
by Henry Cloud

Raving Fans/
by Ken Blanchard

Little Red Book of Selling
by Jeffrey Gitomer

Trust Based Selling
by Charles H Green

Differential-Algebraic Equations
by Volker Mehrmann

The Mehrmann Name in History
by Ancestry.com

The Trusted Advocate: Accelerate Success with Authenticity and Integrity is available online:

Amazon Hardcover - or- Paperback

Barnes & Noble

Borders

Target

iUniverse

Just for the fun of it:

Is this a bad picture of Albert Einstein?

Albert Einstein or Marilyn Monroe?

Look from your seat, then take eight steps away from your monitor and look again. What happened?

- Marilyn Monroe

Stare at the dot in the center and move your head forward and backward

Is the soldier between columns or under an arch?

The Trusted Advocate: Accelerate Success with Authenticity and Integrity is available online:

Amazon Hardcover - or- Paperback

The Authors are committed to Your Success

To be successful, to attain what you want, you must first put aside your material goals - those goals will only get in your way. You must be absolutely committed to who you can be. When you maintain a resilient focus on who you want to be, what you ultimately have will be a by-product of your level of commitment.

Does this seem contrary to what we are taught to believe?

Being trustworthy is not about trying to convince others that you can be trusted while intending to take advantage of them. Being trustworthy means absolute dedication to personal character. It is about who you want to be.

The authors are committed to your success, We are devoted to helping you obtain a level of satisfaction you may not have believed existed. We are committed to your goals. This will be reflected in what you do and in the relationships you share with your customers. Certainly, the development of these relationships may result in amassing personal wealth and possessions, but that is a pleasant by-product of the process.

Be-Do-Have

Be: What you are and who you aspire to be.
Do: The person you are dictates what you do and the actions that you take.
Have: By acting in the manner of the person you aspire to be, you will achieve more than you thought possible

Questions for the reader:

How would you act if you had everything that you want and need?
Would it influence your actions and decisions if you could worry less, and be more confident of your own success?
Isn't it about time that you made an investment into your success and happiness?

Join the Trusted Advocate Network on LinkedIn
http://www.linkedin.com/e/gis/83826/03792148A71A

Kirkus Book Reviews

THE TRUSTED ADVOCATE
: Accelerate Success with Authenticity and Integrity

Author: Mehrmann, John and Mitchell Simon

Review Date: JUNE 10, 2008
Publisher: iUniverse (272 pp.)
Price (paperback): $22.95
Publication Date: March 2008
ISBN (paperback): 978-0-595-47467-7
Category: AUTHORS
Classification: NONFICTION

Mehrmann and Simon have packaged years of experience into a single volume that provides fundamental advice for sales professionals.

The authors emphasize the importance of developing trusted relationships while pursuing a career in sales. They discuss topics such as preparation, networking, cold calling, designing strategies and effective communication, among others. Mehrmann and Simon address each subject with an eye toward developing integrity and reliability to lay the groundwork for a thriving business. Chapters are organized into sections which begin with real-life examples, followed by detailed discussion or reflection. Sections conclude with activities designed to guide readers toward a deeper understanding of where they stand in relation to the topic, and how they can develop further. While some of the ideas and advice seem obvious, (“It takes much more effort, and expense to win a new customer than it takes to keep an existing one”) readers will take notice because the authors have clearly relied upon their years of experience in developing these lessons. Mehrmann and Simon place the customer—and his or her needs, wants and experiences—at the center of the sales equation, and demonstrate the necessity of taking a genuine interest in the client at every level of sales. Rather than presenting a collection of famous inspirational quotes, the authors sprinkle the text with their own sayings. The straightforward writing style is also accented with illustrative vignettes which exemplify the crucial aspects of successful sales. While the book is aimed at salespeople, professionals from many different industries will find the ideas and suggestions helpful and transformative.

Useful advice for professionals looking to move to the next level of success.

- Kirkus Reviews, Nielson Business Media Inc
http://www.kirkusreviews.com/kirkusreviews/discoveries/article_display.jsp?vnu_content_id=1003814278

Testimonials

"As a member of the Trusted Advocate Network, I am honored to recommend The Trusted Advocate Book to both prospects and customers alike.
In fact, I sent out 4 books to some key prospects. Each one responded in a very positive way and said, “It was easy to read, true to life, and really gets to the core of trust and integrity”.

The Trusted Advocate is a blueprint for motivational personal transformation that yields lasting success. The principles can be applied to any industry or career. We all want to be better business people and better communicators. This book shows you how. Each topic is focused with an eye towards integrity and reliability which lays the foundation for a successful environment, whether business or professional. You can’t get much better than that!

I recommend that once you read The Trusted Advocate, you will not want to put it down. You will find extraordinary ideas in this book which will transform your way of thinking, create a positive customer experience and create a happier you.

Applying the concepts in this book will “Pay It Forward” to all those people you know, and have not met yet. This book will truly inspire everyone that reads it!"

Rick Driscoll
President and CEO
The Executive Connection, LLC

"Throw away or put down all those self-help, 10-minutes to success books that attempt to tell you how to increase your leads, grow your sales & pipeline or motivate your sales team and make one single investment in this powerhouse - The Trusted Advocate.

The book provides real life examples that make sense, speaks to integrity and can be applied immediately. It outlines a selling strategy that focuses on the relationship between customer and salesperson to achieve continued and sustainable growth.

A quick read, you will walk away with page after page of highlights and folded corners of information you can't wait to share with others. A goldmine of wealth you can't afford to miss out on. Worth the time and investment."

Tina Tuccillo
VP Strategic Marketing & Product Planning
Noritsu America Corporation

"There are a few books in my collection that I keep close at hand to refer to again and again. The Trusted Advocate is one of those books. John shows you how to build a business with integrity that keeps customers coming back because you are considered a valued resource and advocate for their business. You will learn how to engage customers and build relationships rather than 'selling'.

Real world examples of the principles taught in the book are scattered throughout along with activities that will help you apply the principles John teaches. Check out the advocate cycle on page 125. If you do nothing but follow this practical example, you will have a better business, stronger relationships, and increased sales."

Mike Coleman
Speaker, Author, and Marketing Consultant
Charting My Course

"John was on paper a peer, but in reality was so much more. John Mehrmann is an amazing talent, but more importantly, an amazing person. He is rich in experience and talent, and is eager to share. He is a born leader and teacher, and I thank him for writing The Trusted Advocate. He truly lives his words, and reading The Trusted Advocate was like reading the manual to his success!"

Jessica Joyce
Global Account Manager
DEX

"As a Sales Blog author, I have found John Mehrmann’s beliefs about selling to be dead on. As large companies and world governments are losing credibility with our current economic problems, you cannot afford to be seen in the least bit as dishonest. Integrity, trust, and being and advocate to your customer is the way to go – and this is what John teaches. John’s extensive experience in the arena of sales and his system of selling are right for the times we live in. John Mehrmann’s books and articles should certainly be at the top of your reading lists"

Will Fultz
Author
www.TopSalesBlog.com

"On the first few chapters, 'Utopia', by Thomas Moore came to mind, but once I finished reading The Trusted Advocate, the message came thru. It can work, because it is up to me, no one else. Thanks John. The Trusted Advocate is very easy to read, and having exercises and questions at the end helps to really understand the message. It feels like taking a class on business and personal integrity.

A few weeks ago I had a weird experience with a potential customer on event services. Since I am very, very new at charging for a service that I would gladly volunteer to do, I did not know how to take it. Your book clears that for me on the chapter about how to deal with someone that will not be good for my business or for me. There was another chapter about teaming to get best results, adding technology to experience made the team mentioned very effective. Anyway, I just want to thank you again for the invaluable advice".

Maria Villa
Operations Manager
Cali Resources
www.CaliResources.com

"I had the pleasure of working with John at DEX via Sales, Business Development and Marketing. I first met John at our Worldwide Sales Meeting several years ago and was blown away by his presence, strong confidence, and his phenomenal speaking ability. I later learned that John was also a supportive and trustworthy colleague with unwavering business ethics and a vast knowledge of the industry. Any company would be lucky to have such a distinguished, highly experience, rock-solid business professional join their team."

Sarah Berry
Marketing Development Manager
Data Exchange Corporation

"I have the pleasure to know and work with John Mehrmann for 7 years. John is one of the few leaders that I am glad I had the opportunity to work with. John has shown the exceptional management skills and vision of a great leader. He has an off hand management approach but always ready to guide and support his employees. John Mehrmann was instrumental to the success of our Channel Service and Operations for US and Latin America. His support in developing sales relationships and service marketing for Fortune 500 accounts was critical for Toshiba team. His calm manner, organized and agile ability to deal with adverse situations has guided us through various challenging times. He's truly a rare mix of a professional leader and great man to work for.

It's my privilege to know John as a friend and to work with him as a QA Specialist. I do believe that John will be a great asset for anyone who needs a professional leader and great man to be part of your management team."

Loc Nguyen
Operational Quality Assurance Staff Engineer
TOSHIBA

"This rare book offers the finest advice on building lasting sales relationships. It focuses on the most important and most basic fundamentals of relationship building which is exactly what sales is all about. This book is not about gimmicks. It is all about doing the right things for the right reasons. A fascinating tool. It should be read and re-read often so that its concepts can always remain at the forefront of our minds."

Randy Whitehead
President
National Service Alliance

"Vance Baldwin is in a highly competitive market, with increasing demands, and decreasing margins. Our organization has successfully achieved significant growth, year-over-year, by consistently delivering value added integration and cutting edge ease of use for our clients. Powered by technology, and an unquenchable passion for precision performance, the value that we provide is based on listening to our customers and developing the tools that enable them to meet their business objectives. Our clients also exist in highly competitive environments - we know it, we listen to them, and we respond. Being a trusted advocate is more than just a good idea, it is a business strategy that creates priceless differentiation, fervently loyal customers, and bottom line results.

The Trusted Advocate: Accelerate Success with Authenticity and Integrity, is a must read for any business executive. This book belongs on the shelf next to Collins and Covey, and the practical principles should be applied across the organization. Put a copy in the hands of your employees to protect your customers and your profits."

Robert Coolidge
President
Vance Baldwin Electronics
An Encompass Group Affiliates, Inc. Company

"The only gripe I have with the authors of The Trusted Advocate is that they (or anyone else) didn't write and publish this book many years ago. Its fresh and almost revolutionary approach to its topic is decades overdue.

Some of us may start reading this volume somewhat skeptical about the authors' opening thesis that the way we are habituated to define "success" is entirely illusory. But any doubts will be quickly dispelled as their highly readable analysis of the inseparable relationship between real success and the twin concepts of authenticity and integrity unfolds. And more than that - they make it easy for us to internalize what we have read as we are gently provoked to practically apply the knowledge to our own individual situations.

Moreover, it will be a great pity if this book will be read only by sales professionals in the narrow sense. In effect, we are all salespeople - whether our need is to "sell" the ideas we believe in, to secure the best terms for the services we need, or just to convince our boss to give us a raise. Simply put, applying the concepts presented in this book will help to make the world a better place. Period."

Azriel Winnet
Author Hodu.com (Israel)
Your Gateway to Better Communication Skills
http://hodu.com

"I am retired after working over 35 years for a large corporation and 10 years as a consultant. Reading The Trusted Advocate was a real deja vu experience for me because it captured every situation that I personally experienced and often struggled with in representing my customers and the companies that I worked for. The practical approaches and solutions in Trusted Advocate provide clear, explicit, and factual examples of how to address the strategic and tactical issues that often crop up when the need exists to be a company loyalist and customer advocate while maintaining personal integrity and providing a win, win solution for both constituents being represented. I strongly recommend this book as a basic learning tool for all new marketers and a fresh approach for old timers to consider."

Barnes & Noble Customer Review
"An All Encompassing Tutorial for Sales Leadership"
http://search.barnesandnoble.com/Trusted-Advocate/John-Mehrmann/e/9780595474677/?itm=1

"As a successful business professional for over 25 years and having worked for large corporations to start-up operations, the one common thread I've found for success is to understand your values and always do the right thing for your clients and colleagues.

John Mehrmann's book, The Trusted Advocate does an outstanding job of articulating what most successful sales and business professionals inherently understand - that people want to do business with those they can trust and are looking out for their best interest.

People know when they are being "sold" vs. working with someone who takes the time to understand their needs and is looking to develop a long term relationship.

Most sales training books emphasize technique and process. The Trusted Advocate takes it to the next level, starting with understanding yourself and your values and guiding you to become exceptional by doing the right things.

I recommend this book to anyone that has the desire to excel and improve their professional relationships. It might even help your personal relationships..., "

Eric Nelson
President
Secure Privacy Solutions

"I have had the pleasure and privilege of working with John Mehrmann over the past few years and he is indeed the embodiment of his latest book, The Trusted Advocate: Accelerate Success with Authenticity and Integrity … I highly recommend this work from John who has indeed walked the walk. My only regret is that I did not have this remarkable work to guide my early career.

In fact Mark Twain could have been referring to John; had he known him, in the following quote: '...Experience is an author's most valuable asset; experience is the thing that puts the muscle and the breath and the warm blood into the book he writes.'" - Mark Twain / Is Shakespeare Dead

Steve Wallace
Vice President of Sales
Data Exchange Corporation

"John Mehrmann's book, The Trusted Advocate: Accelerate Success with Authenticity and Integrity, is not just a blueprint for sales success, it's a blueprint for success in general. These concepts can be applied across any industry. A must read for anyone looking to take themselves to the next level!"

Frank Niglia
Logistics and Supply Chain Expert

I have known John Mehrmann for many years. Our business connection began in 2003 as I approached Toshiba Corporation to engage with our company, Service Net. In 2006, we launched a successful business partnership that led to many different paths and a valued personal relationship. That relationship continues to thrive and grow today. Since Toshiba, John has been a vendor partner and introduced us to several new clients and other business opportunities.

I have been the Executive Vice President at Service Net for 13 years and a sales professional for nearly 30. One thing I have learned about selling is that “it’s all about relationships”. As I had the opportunity to learn more about John’s new venture, Executive Blueprints, I began to anticipate his weekly newsletter which is always timely and informative. His messages resonated with me and I have come to appreciate the ideas and strategies he delivers. With John, it is all about the relationship!

Recently, I was anticipating our first half sales meeting and looking for ideas to capture, teach and motivate our internal sales team and our outside independent sales representatives. Our goal was to review the sales to date and focus on executing our sales strategy for the back half of the year. I approached John about doing a 90 minute session about his new book The Trusted Advocate. As a knowledgeable partner, friend and trusted business advisor, it was natural to turn to him for our meeting requirements given his background and experience. I have to say that I was quite delighted by the outcome. I knew John would be meticulously prepared and I was comfortable with the message he was to deliver. I was struck by the ease with which he delivered the key messages from the book then related those messages to the exact market conditions we were facing. John and I did have several background conversations prior to the event, but I was surprised by the time and detail he invested in delivering real actionable ideas and I think we all gained from the presentation.

I would highly recommend John for any keynote, sales training, or sales strategy meeting where building relationships is a primary objective. John’s experience and expertise are translated into real word business philosophies and concepts that have you leaving the room full of new ideas and enthusiasm.

We will certainly use John again for future events and I look forward to sharing our results as we move into the back half of the year. Feel free to contact me with any questions or to provide a reference of our experience with John Mehrmann. I also recommend his book The Trusted Advocate. I have since purchased the book for all of our executive staff, marketing team and sales associates.

Sincerely,

Greg Gadbois
Executive Vice President, Sales

Service Net
Letter of Recommendation

"I had the pleasure of working very closely with John Mehrmann over the years - during our time together at SatisFusion (later SureSource for me), again when he returned to Toshiba and on several other occasions.

Having been on both the colleague and vendor sides with John, I can state first-hand he has continued to distinguish himself as a man of integrity and professionalism. It’s rare these days to meet people who, even as the years go by, retain and hold fast their core values - even as the world around them changes. John is such a person.

John is relentlessly positive, quietly intelligent, superbly experienced in all areas of consumer services and shares freely of his accrued knowledge with colleagues and industry acquaintances.

I'm proud to know John and offer him my highest recommendation."

Kenneth Kopp
Director - Web Conversion and Consumer Lifetime Value
Guthy-Renker

Underwater Imaging
http://www.kennethkopp.com
(Incredible underwater photography)

"John Mehrmann is the greatest sales person I have ever worked with, yet in reality, he is not a sales person at all. His ethical, honest, caring approach allows him to find areas that he can help you, while not asking for your business, you just want to work with someone like him.

His business development skills are impressive, with him utilizing his diverse work history to understand all angles of the situation.

His communication skills are some of the best I have seen.

These skills and values have served John well, allowing him to have success at every company and level he has worked at. At DEX, I saw John bring on more new business than anyone has that new into his position.

I have yet to meet anyone who has a bad thing to say about John. He spoken of in such lofty regard that you would think we are speaking of a "C" level dynamic leader.

I consider it an honor to have worked with someone of John's caliber."

Michael Moore
Regional Sales Director
Data Exchange Corporation

"John Mehrmann is the epitome of professionalism. His communication skills surpass anyone I have ever had the pleasure to conduct business with. He is a wonderfully positive individual go radiates warmth, kindness, fairness -- all in combination with being a truly great human being. He is also highly intelligent blended with common sense approaches. I highly endorse John to one and all!"

Marcia Sanguinetti
Procurement Manager
Fujitsu Computer Systems Corporation

"The Trusted Advocate: Accelerate Success with Authenticity and Integrity is an incredible book. It is hard to put down, but each chapter is so powerful that it really makes you stop to think. The short stories are great! I can relate to so many of the stories, and they really help to convey the ideas in the book. Even though it claims to be a business book, it is really a book about how to change your life and the way that you treat customers. The result for me has been increased sales and success, just like to book states, but the bigger change is my own perception of satisfaction and personal accomplishment. This should be required reading for business and universities. I also found a Trusted Advocate Network on LinkedIn, and immediately joined to connect with other trusted advocates."

John Evans - Books Unlimited Customer Review
"The Trusted Advocate is outstanding, it really works!"
http://www.booksunlimited.ie/Books/Mehrmann-John/The-Trusted-Advocate/9780595711031.htm

"John, I read it and I could not put it down. As I read about each and everyone you wrote about, I was amazed how real and how vivid they are to me. Each story took me there in time and I felt part of it. Thank you! It has made me think of how I see myself as an individual and has made me change in some many great ways. I want to become that person...

All the stories will have such a great impact on all those who are fortunate to get their hands on this book. My favorite was the chapter about relationships. The story about you and your grandfather, I could see his belly giggling with laughter and I would see the smile in his face. You have such a precious gift. You are passionate about people and their feelings and it shows in your writing. You are a trusted advocate in my eyes. Thank you for sharing your gift with me!"

Dalia Behne
Accounts Payable Manager
Data Exchange Corporation

"John Mehrmann earned Service Net's business by patiently educating Service Net about the logistics as an industry consultant, not as a representative of his company or interests. He's an asset as an industry expert, regardless of the company he represents. He's a "go to" person which I interpret as a "trusted advocate", not a sales person."

Dan Tafel
General Manager, National Sales
Service Net

"John Mehrmann is the most qualified person to write about authenticity and integrity. I have learned the importance of being a trusted advocate for my co-workers and clients from John on a personal level and from his excellent new book. I would recommend this book to any business person, whether or not they are a sales executive, because it will teach and reinforce how important it is to act with integrity in the business world. Acting with integrity and authenticity will give you a competitive advantage and allow your clients to look to you as a trusted advocate."

Mike Easterbrook
Director of Environmental Compliance
ARC International Corporation

"John Mehrmann is an expert and a committed, devoted professional who believes that hard work definitely yields results. He has been very instrumental in kindling the spark of creativity and provided valuable insights on how to approach with an optimistic mindset. John is an amazing person who connects with colleagues with a warmth that radiates confidence, a positivity, and cheer."

David Ebenezer
Senior Executive - Business Development
ZSL Inc

"John Mehrmann was the first hiring manager of my professional career. He gave me the opportunity to learn and grow in my field and impacted me more than he probably realizes. John has the ability to motivate and inspire people to constantly move forward in all things. His ability to lead is unparalleled to any other that I've encountered thus far in my career. In my mind, John Mehrmann sets the bar of what a leader ought to be and his influence continues to impact me in my career today."

Jeffrey Grow
Business Analyst
Isagenix International

"John Mehrmann and I had the opportunity to work together while we serviced respective needs of clients at Data Exchange. John was always a reliable source of direction, information, and support whenever it was needed. There is no doubt in my mind (or anyone else who worked with John, directly or indirectly) that he brings tremendous value and integrity not only to his employer, but to his valued clients as well."

Andy Stewart
Sales Director
Go Big Media

"John Mehrmann is one of the most intelligent and driven individuals I've ever had the pleasure of working with. He puts his all (i.e.200%) into every project and situation he undertakes, whether that's a client engagement, a volunteer fundraiser, a motivational event, etc. If I were to pick team leaders, I would want John there at the forefront each and every time..."

Royce A Rice
Senior Sales Executive
Flextronics Global Services

"John Mehrmann is one of those rare individuals who actually practices what they espouse. There have been more than a few individuals, whether they be authors, managers, or even parents whose behavior is not consistent with what they preach. John is a person of integrity and wisdom; someone not always found in the business world. He sees the larger picture. He understands the personal worth of each individual, no matter their station in life. John is the Trusted Advocate. Oh, he's a pretty nice guy too."

Mark Balinski
Senior Manager
ZSL Inc

"John Mehrmann is a great person to work with. He is very professional. He does high quality work and is always on top of his field in knowing the latest technology and how to use it to achieve top results. All of his work is excellent! He is a true pro and great to work with!"
Top Qualities: Great Results, Expert, High Integrity "

Moises Alonso
Technical Service Manager
FUNAI Corporation

"I don't have enough words in my vocabulary to express how John Mehrmann was an influential force in my professional and family life. He is a good listener and adviser. He takes his time to listen. He has shown me how to win the trust of our customers time and time again. I always admire the way he views his clients as close family members. I keep saying to myself, "TYPICAL JOHNNY", while reading his wonderful book."

Samson Eshetu
Director of Operations
Data Exchange Corporation

"I have known John Mehrmann for the past 8 years. I have the highest regard for his business practices and consulting services. His optimism and follow-through are inspirational and places him in a unique class of entrepreneurs. He and his wife Tiffany are dedicated business leaders who offer valuable resources to all aspects of the business community."

Tony Scudder
Owner
CCD Resources Inc

"John Mehrmann was the most positive, encouraging, personable manager I have ever reported to. John's confidence personality, business ethic's, business sense and leadership are what others should take notes on to become successful. His book made many points that I had the pleasure to experience first hand. "

Seth Pollman
Project Manager and Service Specialist
TOSHIBA

"I highly recommend John Mehrmann as a leader, mentor, colleague and friend. John is an amazing person who possesses so many qualities that most people of today do not have, or understand. John dedicates his life to his work and it shows, just spend 5 minutes talking to him and you will see how genuine and honorable he is. John has taught me many things about business and has had a major impact in my personal life. With John, there is always something a person can learn, because he is always so knowledgeable, and shows you how much he cares about you, or the work you do, by showing his appreciation."

Larry Tabizon
Project Manager and Service Specialist
Data Exchange Corporation

"John Mehrmann has been a tremendous resource for our company in helping us put together a solid strategic plan to enhance our selling efforts. His knowledge of the customer, their process, and our contact strategy has provided advice that has catapulted our chance of closing this sale. His follow up has been world class and he has the utmost integrity that the end client and partner are both going to benefit from the relationship."

Curt M. Bimschleger
Executive Vice President, Business Development
Accent Marketing

"John Mehrmann has a great vision for strategies and down to earth sort of tactical ways of running his business. I had lots of fun collaborating with John and his team. I would welcome the opportunity to work with him again at anytime. Best of luck, John!"

Jimmy Truong (Cuong Truong)
Group Manager, CTO
Toshiba America Information Systems, Inc

Where to buy - International Sales

Available in Hardcover - and- Paperback Buy it now on www.Amazon.com

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Available online from iUniverse

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Feedback:

"The Trusted Advocate changes the way that I look at everything."

“The Trusted Advocate reawakens personal values in business as a competitive edge.”

“It helped me to take a step back and examine my own skills.”

“I overlooked the personal approach, like the importance of a hand-written note. Little promises make a BIG difference.”

“What a difference it makes to invest in client aspirations, rather than pain or fear. I had no idea that it would mean so much to my business relationships. My customers think of me as a friend, now.”

“The Trusted Advocate provides a clear roadmap, and several great ideas, for achieving personal success.”

“A self-fulfilling prophecy, it is possible to get satisfaction from my career. I can sustain loyal customers in spite of market challenges, and maintain integrity in the face of adversity. I can be successful in spite of my environment.”

“I love the stories. It feels like you are talking to me, personally.”

“I cannot put it down. I find myself reading the chapters a second and third time, just to make sure that I did not miss anything, and I discover something new to think about each time.”

“It’s not just about making more money, I feel better about myself by doing it this way.”

“This reminded me to be myself, and stop pretending to act the way that I think someone in my position ought to be acting. I am no longer acting. I am being myself and living up to my potential.”

“John Mehrmann has the unique ability to blend solid processes with excellent field presence. John was able to greatly impact not only my sales team’s confidence in our service offerings at Toshiba BUT was able to create an environment of trust with our large enterprise accounts. John exhibits leadership and team skills, is both trustworthy and a pleasure to work with.”

Barry George
Director of Sales
TOSHIBA

"John Mehrmann is a true leader, establishing direction and expectations for people as well as demonstrating thought leadership to maximize company and personal performance. His principles and values drive his actions and the outcome is an extremely high level of trust and the knowledge that he is going to do the right thing for both clients and business associates."

Eric Nelson
President
Strategic Technology Solutions, LLC

“John Mehrmann’s integrity and honesty creates win-win relationships with a rare level of openness, making difficult transformations achievable. His unusual combination of strategic vision for innovation and a real talent for tactical delivery execution has resulted in new ways of doing business across business partners and has challenged those around him to follow, raising the bar for industry excellence.”

Mel Beale
Client Executive & General Manager
EDS

"John Mehrmann is one of the finest business professionals that I have had the pleasure to work with and he has my highest recommendation. He is very knowledgeable in his field, a great communicator, committed, dedicated, and a true leader who also leads by example."

John Midavaine
President
Global Solutions Unlimited

"John Mehrmann is a smart guy and generous with his knowledge. I asked him to take a call from another client to advance his understanding of an obscure logistics application. John couldn't have been more helpful and forthcoming."

Jack Finnell
Senior Account Executive
Gartner

"I can highly recommend John based on direct experience working with him in a top level sales and product environment. His great attitude, his high level of ethical behavior and his wide ranging expertise were of great benefit to the organization and in aiding me in the performance of my duties as well. John is a tenacious, focused professional that can accomplish seemingly impossible tasks under difficult conditions with good humor and great results."

Rob Kaplan
Executive Vice President
Centric Media

"John Mehrmann is the consummate sales professional. I have had the privilege on working alongside John on several customer engagements. His listening skills and presentation skills, coupled with the ability to design customized solutions that show tangible results, are remarkable. He truly cares deeply about people. I recommend John as a highly respected and highly trusted business professional. It is an honor to know this man."

Rick Driscoll
National Sales Director, HP Programs
Data Exchange Corporation

"John Mehrmann is an outstanding person, businessman, and professional. During one of the first conversations I had with him, I mentioned a research project that I was pursuing. Immediately afterward, John sent me a list of contacts, whom he thought might be useful to me with my research. John has vast experience in a variety of areas and is willing to give of his time, talents, and expertise."

Whitney Ransom
Public Relations Director
Executive Excellence

“John Mehrmann brings a positive and cheerful outlook into his professional engagements. I appreciate his ability to view business from a strategic angle.”

Raja Narayan,
Vice President, Mobility Solutions
TOSHIBA

“During the course of a long, critical and complicated business transformation initiative, John Mehrmann showed himself to be a true leader in difficult situations, as well as someone fun and creative to work with. He works across boundaries and through organizations to create a truly united team.”

Jude Aranha
Vice President Technology and Business Solutions
Service Net

“I worked with John Mehrmann to strengthen the partnership of our collective companies (Toshiba and Siemens). While our time working together was fairly brief, I quickly realized that John is a very astute Executive, with the ability to effectively assess the needs of the business, and translate those needs into effective business solutions.”

Dennis Barlow
Client Executive
Siemens Business Solutions, Inc

"John Mehrmann is an extremely talented and dedicated professional. He has demonstrated incredible business acumen in his approach to the challenges he has faced. His decisions were always well thought out and based on sound judgment. John's insight has enabled him to be an effective mentor and coach to many employees. His talent and experience will be a valuable asset to any organization."

Maggie Merante
Director Corporate Relations and System Engineering
TOSHIBA

"My experience reporting directly to John Mehrmann was nothing less then excellent and positive! John Mehrmann directed the national services business for a fortune 50 high tech manufacturer while managing field market engineers responsible for several billion dollars in hardware and services sales. His integrity and honesty unfailing, he positively challenged his employees to perform at optimum abilities while creating trust and camaraderie amongst an eclectic group of “type A” technical sales engineers (not an easy task). John Mehrmann held all team members to the high standards of workmanship and company ethics in supporting standards customers and acquisition business, increasing sales in several market segments as he understands the role of the services component to support the life line sales of the business! Several times I observed John Mehrmann rethink and change managerial directives based on employee feed back as he listens to his employees on the ground and unselfishly agrees when his employees have better ideas for direction or mandates. I would report to John Mehrmann again without hesitation!!"

Michael Bone
Sales / Marketing Engineer
TOSHIBA

"All of John Mehrmann's outstanding traits have been highlighted by the people who have worked with him and for him. I could count on John to be successful at any assigned task. John is a forward thinking individual with excellent knowledge of the service Industry. Anyone that partners with John's company will reap the rewards of success."

John Keyser
Channel Sales Manager
TOSHIBA

“John Mehrmann is a wonderful manager. He is forward thinking, highly organized and is a genuine, caring person. I have learned so much from John. I can't thank him enough for all the coaching and mentoring that he has given me. I am a better manager and person having worked with him.”

Jami Fronk
Operations Support Manager
TOSHIBA

“I was fortunate to work for John Mehrmann when he held the position of National Service Manager at Toshiba Imaging Systems Division. By his examples, I learned the value of hard work, integrity and honesty. His management style has left a lasting impression on me that I value in my work today. I am proud to a part of his associate network.”

Ralph Abramo
Service Operations Manager
TOSHIBA

"John is an exceptional supervisor, mentor, and team leader whose creative, enthusiastic, tireless energy with clear direction helped us to excel our given responsibilities. He knows how to bring out individual team member's best and utilize them, and wins their trust. He supports and encourages his team members to be equipped with advanced knowledge. I am proud of my experience under his leadership and treasure them."

Im Lee
Planning Analyst
TOSHIBA

"John Mehrmann was one of the best managers that I had the pleasure to work for. He was the main reason I left the training department and applied for my current position. He is a great mentor and a strong leader. Our loss will be Executive Blueprints gain.”

Seth Pollman
Service Specialist
TOSHIBA

“John Mehrmann is one of the most effective managers I have ever known in 30+ years in business. He is productive, creative, efficient, focused with flexibility, and enthusiastic. He has the power to help employees embrace company goals. He candidly is just exceptional at anything he does. I am proud to know him, proud to have worked with him, and I would be proud to work for him!”

Bill Billups
Regional Sales Manager
Mustek

“I highly recommend John Mehrmann. He brings a very strong business minded approach to Supply Chain problem resolution.”

Ron Kula
Vice President of Supply Chain Solutions
Data Exchange Corporation

“I was very fortunate enough to have the chance to work with John Mehrmann on implementing a new project. John’s knowledge, leadership and expertise have been invaluable.”

Patti Leoni
Regional Sales Manager
Data Exchange Corporation

“John is an incredible sales and marketing professional. I value my association with him both personally and professionally. John is a rare talent and an awesome person. Truly a one in a million.”

Kevin Ross
Regional Sales Director
Data Exchange Corporation

“I worked with John Mehrmann to introduce and develop the market for the digital photography category. No one knew more keenly than John that this was truly a lifestyle changing technology. John as well possessed a sense of the market's ability of acceptance. Having as clear a vision of the big picture assisted greatly in attaining the goals of the day.”

John Nystrom
Owner
Dean Cooper Company

Audience and Uses

The Trusted Advocate is a revolutionary realization that salespeople have the right and responsibility to act as leaders for customer, company and community. Although this book contains steps, processes and techniques, it is designed to unleash individual human potential for charisma, character and commitment without compromise. This is not merely an instructional “how to do it” manual. It is elevated to “how to live it” and achieve new unexpected success.

Salespeople

The primary beneficiaries of The Trusted Advocate are salespeople. The motivation for becoming a trusted advocate may be a desire to achieve greater revenue success, to enhance individual skills, or to discover a new level of personal satisfaction. The sequence of the book is designed to take the reader on a journey of developing disciplines and awareness to unleash the individual value added selling proposition of unique personal strengths in an orderly strategic process. The activities that accompany each chapter empower the reader to apply the lessons as a personalized success guide. The techniques can be applied to virtually any sales environment, from solution sales, real estate, consulting, automotive sales, retail, and product representation to Insurance.

Coaches, Trainers, Consultant and Educators

The format of each chapter is designed to be an independent lesson. This makes it possible to be effectively used as a training tool for coaches, trainers, consultants and advisors. It is easy to extract a single chapter topic as a focused training session, an educational presentation, or public speaking.

Sales Executives

There is very a high turn-over rate in Sales Executive positions. A contributing factor to this is the constant pressure to perform as measured by quota, and as attained by sales staff. The demands are such that the Sales Executives are required to develop their personnel, but do not have time for lengthy programs. The Trusted Advocate is an effective guide to improve existing sales, and train new sales associates.

News and Press

John Mehrmann and Michael Moore Headline the Annual Conference for Society of Service Executives
John Mehrmann, CEO of Zylog Systems (Canada) Ltd, will present on technology trends and service return on investment
http://www.allvoices.com/news/7146242-john-mehrmann-and-michael-moore-headline-the-annual-conference-for-society-of-service-executives

John Mehrmann Joins 20 Celebrity Authors at the Barnes and Noble Book Fair in Los Angeles
Twenty celebrity authors to read and autograph limited first edition copies at the Barnes and Noble Book Fair, The Grove, on June 13 and 14.
http://www.prlog.org/10257305-john-mehrmann-joins-20-celebrity-authors-at-the-barnes-and-noble-book-fair-in-los-angeles.html

New Release for The eBook Store from Sony, The Trusted Advocate by John Mehrmann and Mitch Simon
Mar 29, 2009 – Visit the eBook Store from SONY to download the latest award winning book, The Trusted Advocate: Accelerate Success with Authenticity and Integrity, by John Mehrmann and Mitchell Simon.
http://www.prlog.org/10207478-new-release-for-the-ebook-store-from-sony-the-trusted-advocate-by-john-mehrmann-and-mitch-simon.html

Hot New Technologies and Award Winning Content for Amazon’s Kindle 2 Reader
Mar 01, 2009 – Amazon unveils the Kindle 2 Reader with Slimmer design, more storage, and text-to-speech. Amazon’s amazing new e-book reader provides a perfect blend of useful technology with easy access to the hottest titles and award winning books.
http://www.prlog.org/10191236-hot-new-technologies-and-award-winning-content-for-amazons-kindle-2-reader.html

John Mehrmann Addresses Economic Challenges at the Reverse Logistics Conference in Las Vegas
Las Vegas, NV (PRWEB) January 31, 2009 -- John Mehrmann presents practical solutions for coping with economic challenges at the Reverse Logistics Trade Show and Conference in Las Vegas, Nevada. John Mehrmann to speak on catalysts for catastrophic economic conditions and future market trends. In a special session at RLTS, he reveals secrets for short term quick results and long term strategies to preserve profitability.
http://www.prweb.com/releases/2009/01/prweb1932224.htm

John Mehrmann Appointed to CCi Program Advisory Committee for Everest College
John Mehrmann joins a distinguished list of industry experts serving as the Program Advisory Committee for Network and Internet Security Specialists at Everest College.
http://www.prlog.org/10172267-john-mehrmann-appointed-to-cci-program-advisory-committee-for-everest-college.html

ZSL's Green IT/Eco-Friendly Computing - Press Coverage in Express Computers Magazine
With energy costs rising, many businesses are being forced to explore new avenues and contribute to a greener tomorrow. Technology will be a key enabler of green initiatives the network can become a platform to transform how global environmental challenges are managed. ZSL Inc has been using eco-friendly computing since its operations, eco-friendly systems and controls were installed at its new headquarters facility in Chennai. Mr. Shivkumar, Executive Vice President, says ‘These same principles are applied in the solutions designed for clients using our Greenware computing framework customized applications to manage client systems and performance and the platform created for the recycling industry.' Mr. John Mehrmann, Vice President, says ' Measuring energy usage as key metric demonstrates fiscal responsibility - as the cost savings for fuel and power during the life of the equipment have dramatic impact and contribution'.
http://www.zslinc.com/Eco-friendly-computing.htm

Zylog to launch Recycle Accelerator to track and recycle e-waste
The ever increasing demands for consumer electronics world over, and limited supply of copper, lead, and other metals demand reusable resources. Proper handling of hazardous electronic waste is already a mounting concern for rapidly developing economies. Citing this global demand and a scalable business opportunity Zylog Systems Limited (ZSL), a leading IT solution provider from Chennai has developed an innovative IT based platform for e-waste management - ‘Recycle accelerator’.
http://sreelakshmi24.wordpress.com/2009/01/13/zylog-launches-recycle-accelerator-to-track-and-recycle-e-waste/

The Trusted Advocate is the Most Recent Award Winning Book for the Amazon Kindle Reader
The Trusted Advocate: Accelerate Success with Authenticity and Integrity, by John Mehrmann and Mitchell Simon, is now available for the Amazon Kindle Reader at a discounted price. Released just in time for holiday shopping, the paperless electronic copy of The ‘Trusted Advocate: Accelerate Success with Authenticity and Integrity’ is the perfect gift for colleagues, peers, employees, managers, and family members. Available from the Amazon Kindle Store for less than US Ten Dollars, this small investment can alter the course of a career, guiding the reader and the organization to new levels of success in the coming year. It is a gift that continues giving with a new discovery in every chapter of the book.
http://www.prlog.org/10145391-the-trusted-advocate-is-the-most-recent-award-winning-book-for-the-amazon-kindle-reader.html

Panel of Authors Reveal Secrets to Successful Book Promotions
Nov 09, 2008 – Los Angeles, CA – A special gathering of Los Angeles authors to reveal expert tips on maximizing exposure for books. Tony Todaro, author and brand strategist, to moderate two consecutive panels of experts at the Greater Los Angeles Writers Society on Saturday, November 15, 2008. The panel features John Mehrmann, author of “The Trusted Advocate: Accelerate Success with Authenticity and Integrity”. John Mehrmann also contributed to “101 Great Ways to Improve Your Life, Volume 3”, with Ken Blanchard, Marc Victor Hansen, Byron Katie, and Les Brown. John Mehrmann is a well known motivational and international speaker.
http://www.prlog.org/10138751-panel-of-authors-reveal-secrets-to-successful-book-promotions.html

The Trusted Advocate is Honored with the Publisher's Choice Award
Orange County, CA (PRWEB) September 9, 2008 -- The award winning book, "The Trusted Advocate: Accelerate Success with Authenticity and Integrity", is honored with the prestigious Publisher's Choice Award. The Publisher's Choice designation identifies and celebrates new titles that exhibit editorial integrity and outstanding design quality. New titles undergo stringent editorial review and design evaluation. Selected titles display potential for greater commercial success.

The Trusted Advocate Group on LinkedIn Exceeds 500 Members
London, England (EBInews) September 4, 2008 – More than 500 members have joined the Trusted Advocate Networking Group on LinkedIn, and many new members are joining daily.

The Trusted Advocate Awarded Editor's Choice Award
Orange County, CA (EBINews) July 23, 2008 - John Mehrmann and Mitchell Simon break new ground in literature by delivering a refreshing blend of leadership skills, management tools, sales techniques, and entertaining storytelling. The Trusted Advocate uses proven cutting edge management techniques and leadership skills to unlock individual potential and empower personal success. This book contains entertaining stories and easy exercises to customize the insightful reflections to virtually any sales environment.

Overall IT projections to take a hit
Week after week, the inflation figures continue to create havoc in our lives and as the figure looks set to surge past 12 per cent mark, good news remains remote. Even as the government battles prices inflation and with the crude prices coming down a little too late, companies have already begun to run for cover.
For starters, IT projections for the coming quarters are going to take a hit and profits could shrink in. Alternate usage of resources is the name of the game and companies such as Zylog Systems have come up with initiatives such as Recycle Accelerator to fight this menace. John Mehrmann, vice president--Business Development at Zylog Systems Ltd (ZSL) shares his views with Prasad Ramasubramanian from CyberMedia News.
http://www.ciol.com/News/Interviews/Overall-IT-projections-to-take-a-hit/17708108037/0/

ET IT INTELLIGENCE CONCLAVE 2008
Recycling E-waste
Who would think that e-waste can inspire community harmony. Speaking at the IT Intelligence Conclave, John Mehrmann, vice president, business development, and Ananth Chaganathy, senior vice president Enterprise Solution, of Zylog Systems were optimistic that combined efforts of manufacturers, government, recyclers, collectors and buyers of downstream materials can tackle the burgeoning piles of e-trash in India. In return, job opportunities expand as demand for workforce increases, it was noted. Already the worldwide revenue for e-waste recycling is set to touch $11 billion in 2009. The increasing use of consumer electronics in India has triggered the need to start managing domestic e-waste, before the problem escalates to mountains of trash. As Mr Chaganathy pointed out, with limited resources in hand, there's no option but to recycle and reclaim the waste. Discarded hardware finds a substantial place in the growing market for second hand products at global auctions and sales. So, even though black and white desktop screens might have lost love with the US market, they are now being revamped for use in the African subcontinent. India, too, needs to strengthen its e-recycling capabilities for ensuring environment sustainability, felt Mr Mehrmann. There is a growing urgency for government to work with the various components of this informal sector to encourage awareness and come up with solutions for e-waste dumping in the country. Mehrmann suggested that by bringing together collectors and manufacturers, government can tighten the procurement channel and facilitate optimal re-use of e-waste. Interactions between these two units can supply requisite data to the manufacturers for efficient refurbishment of e-waste. Government also needs to shoulder the responsibility of educating the consumer on disposal and reuse. On the issue of legislations, Mr Mehrmann suggested that India can take look at similar efforts made by its global counterparts. Just like the RoHS legislation, that restricts the use of certain hazardous substances in electrical and electronic products, India should eliminate poisonous wastes, and adopt eco-friendly e-waste disposal operations. Such an effort will also ensure positive visibility for the government, he added.

The Trusted Advocate Receives an Insightful Review by Kirkus Discoveries
Orange County, CA (Inews) July 8, 2008 – “While the book is aimed at salespeople, professionals from many different industries will find the ideas and suggestions helpful and transformative,” according to the Kirkus review.

Kirkus Discoveries selects a limited number of new release books to provide independent and authoritative reviews. As a highly respected resource, Kirkus Discoveries carefully analyzes select new release books for content, style, genre, quality, and recognizably the highest standards in critical review. Kirkus Discoveries is a division of Nielsen Business Media.

The Trusted Advocate: Accelerate Success with Authenticity and Integrity, by John Mehrmann and Mitchell Simon, first edition release was published March 2008. The book has received numerous endorsements and accolades from executives and business professionals. The testimonials represent a diverse range of industries, geographies, and occupations.

Zylog to launch e-waste management software this year
NEW DELHI: IT solutions provider Zylog Systems will launch a new software to manage electronic waste in the next three-four months. Zylog Systems Vice-president John Mehrmann said the software is primarily aimed at creating a database of products to be recycled and information on partners involved in the process.

Zylog to launch e-waste management software
Monday , July 07, 2008 at 1113 hrs IT solutions provider Zylog Systems will launch a new software to manage electronic waste in the next three-four months. Zylog Systems Vice-president (Business Development) John Mehrmann said the software is primarily aimed at creating a database of products to be recycled and information on partners involved in the process. The Chennai-based company expects to launch the software, 'Recycle Accelerator', in the country during October-November. The new product would help in connecting all the partners, including manufacturers, recyclers, collectors and buyers of the materials for reuse, he added.

Zylog to launch e-waste management software
Press Trust of India / New Delhi July 07, 2008, 17:35 IST: IT solutions provider Zylog Systems will launch a new software to manage electronic waste in the next three-four months. The new product would help in connecting all the partners, including manufacturers, recyclers, collectors and buyers of the materials for reuse

The Economic Times
Zylog's recycle accelerator as appeared in The Economic Times entitled 'Zylog plans e waste software this year' dated 08.07.08

The Hindu Business Line :
Zylog software solution to track, recycle e-waste
Chennai, July 4 Chennai-based Zylog Systems Ltd has developed a software solution for tracking and (hence) recycling, e-waste. To develop the product, Zylog spent a million dollars (Rs 4 crore) and roped in a ‘reverse logistics’ expert, Mr John Mehrmann, who had over two decades of experience working for Toshiba. Manufacturers are responsible for managing effective recycling programs, but lack reporting by product, since most incoming goods are only tracked by weight. Manufacturers have not yet created systems to authorize and regulate collectors and recyclers, Mr Mehrmann told Business Line. The future versions of Recycle Accelerator will enable call centers to refer consumers to a collaborative network of collectors and recyclers. Manufacturers will be able to track products received and the effectiveness of recycling. Government agencies will have the ability to audit compliance, track performance, and identify abuse or precious metal theft, he said.

John Mehrmann and Ananth Chaganty of ZSL Inc Address the Future of Green Technology at SINOCES
Washington, DC (PRWeb) June 30, 2008 -- CEA to showcase the Future of Green Technology products and solutions with The Green Zone at the 2008 China International Consumer Electronics Show (SINOCES). Zylog Systems Limited (ZSL Inc) executives circumnavigate the globe to encourage the use of technology as a means to enable collaborative sustainability solutions.

ZSL Inc Previews Green Sustainability Software Platform at Reverse Logistics Show in Amsterdam
Washington, DC (PRWeb) June 4, 2008 -- The Reverse Logistics Trade Show in Amsterdam hosts a preview of Recycle Accelerator, the globally interconnected sustainability solution from ZSL Inc. The ZSL solution enables interconnectivity of all supply chain partners in manufacturing, reverse logistics, collection, recycling, materials reuse, government and regulatory compliance.

John Mehrmann and Mark Balinski of ZSL are Featured Speakers at Reverse Logistics Show in Amsterdam
Washington, DC (PRWeb) May 30, 2008 -- Logistics and supply chain experts from around the globe are gathering in Amsterdam for the Reverse Logistics Trade Show and Convention, 16-18 June. The premier Reverse Logistics Trade Show and Conference of Europe features John Mehrmann and Mark Balinski of ZSL on a prestigious list of renowned speakers and panelists.

The Trusted Advocate Receives Five Star Rating on Amazon
Can a book about business become a life-changing experience? This one does. Customer reviews on Amazon award highest accolades for The Trusted Advocate: Accelerate Success with Authenticity.
http://www.free-press-release.com/news/200805/1211826876.html

Executives Find Hope in a Slow Economy from One of the Best New Business Books of 2008
Orange County, CA (FPR) May 20, 2008 – The economy may have slowed for some, but executives who have learned the secrets of The Trusted Advocate are enjoying continued success. The Trusted Advocate: Accelerate Success with Authenticity and Integrity is receiving exceptional reviews from business executives, and changing business from the inside out.
http://www.free-press-release.com/news/200805/1211268458.html

The Trusted Advocate, Book Signing at the Los Angeles Times Festival of Books
Orange County, CA (PRWeb) April 8, 2008 -- John Mehrmann, author of 'The Trusted Advocate: Accelerate Success with Authenticity and Integrity', will join a prestigious group of local authors from The Greater Los Angeles Writer's Society, at the 13th Annual Los Angeles Times Festival of Books. Authors will have books available to autograph for attendees.

John Mehrmann, Author of The Trusted Advocate, Signing Books at the Los Angeles Times Festival of Books
John Mehrmann, Author of The Trusted Advocate, Signing Books at the LA Times Festival of Books - I-Newswire.com is your free press distribution center. www.i-newswire.com/pr163996.html

http://www.free-press-release.com/news/200804/1207543999.html

Biography

John F. Mehrmann

Biography

John Mehrmann is a dynamic, results-driven professional with more than 20 years of overall management experience spanning operations, e-commerce, sales, accounting, customer service, marketing, logistics and training. John has established a solid reputation for designing and implementing reliable, repeatable best-in-class business practices to consistently deliver superior performance and profitability to shareholders and investors.

As a published author, John’s works have appeared in numerous trade magazines including Pros Communications, Reverse Logistics Magazine and Essential Advantage. He contributed to “101 Great Ways to Improve Your Life, Volume 3” with such notable authors as Ken Blanchard, Mark Victor Hansen, Byron Katie and Les Brown. John contributes many articles for use on web and radio. Electronic copies of these articles are available at www.JohnMehrmann.com

As an international speaker, John has provided insightful presentations to numerous industry events. He is a sought after motivational speaker and delivers educational workshops on sales, business and executive management topics.

John Mehrmann is a member of the advisory committee for Motivation Education, an education development program designed to promote social and scholastic advancement through science and Technology. He is also a Member of the International Coach Federation, participated in the Global Leadership Forum, and trained in Six Sigma and Management Innovation. John has been a member on the California Department of Consumer Affairs Bureau of Electronic and Appliance Repairs Advisory Council, and Industry Information Director, National Electronics Service Dealers Association (NESDA). John Mehrmann received recognition in the International Who’s Who of Business Leaders and Sterling Who’s Who Directory-Executive Edition. He has received the Certificate of Recognition and Industry Achievement Award Honors, the NPSC Award of Appreciation, and the USA Certificate of Appreciation for the Institute of Service Management.

Books and Published Articles

The Most Valuable Source for Leads
3rd Quarter 2009 edition of Essential Advantage Magazine
Environmental Sustainability Revolution
January 2009 edition of National Computrade News
Make the Competition Irrelevant
September 2008 edition of the Business Intelligence Report
The Trusted Advocate: Accelerate Success with Authenticity and Integrity
Publisher’s Choice Award
Cost Avoidance
May / June 2008 edition of Reverse Logistics Magazine
The Trusted Advocate: Accelerate Success with Authenticity and Integrity
Editor’s Choice Award
Reverse Logistics Financial Model
January / February 2008 edition of Reverse Logistics Magazine
Stress and Stones
101 Great Ways to Improve Your Life, Volume 3
Anthology includes Ken Blanchard, Marc Victor Hansen, Byron Katie, Les Brown, and John Mehrmann
Where to Find Loyal Customers
November 2007 edition of Essential Advantage Magazine
Are You a Carrot, Egg, or Coffee Bean
November 2007 edition of Passion for Life Coaching Magazine
Seeing Green at the End of the Line
August / September 2007 edition of Reverse Logistics Magazine
Seven Strategies to Get Email Under Control
June 2007 edition of the Aubrey Chamber of Commerce
A Pragmatic Approach to Partners
March / April 2007 Cover Story of Reverse Logistics Magazine
Where to Find Loyal Customers
January / February 2007 edition of Pros Communications

Awards / Accolades / Committees / Public Speaking Appearances

2010 Speaker on Trends in Technology at the Society of Service Executives
2010 CompTIA Service Section Advisory Board
2010 Speaker on Green IT at the CompTIA Breakaway Conference
2009 Barnes & Noble Book Fair - Reading and Book Signing at The Grove, Los Angeles
2009 Speaker on Navigating Economic Challenges at RLTS in Las Vegas
2009 Co-chair CompTIA GREEN IT Committee
2009 Appointed to the Everest College Network and Security Specialists Program Advisory Panel
2008 Author Panel Discussion, Promoting Yourself and Your Novels
2008 Featured Speaker at RLTS Singapore, How to Create and Maintain Profitable Partnerships
2008 Speaker on The Future of Green Technology at SINOCES in Quingdao, China
2008 Speaker at The Economic Times IT Conclave in New Delhi, India
2008 The Trusted Advocate awarded Publisher's Choice Award
2008 Speaker on Using Technology to Enable Collaborative Independence at RLTS in Amsterdam
2008 Workshop on Sustainability, RoHS, and WEEE at RLTS in Amsterdam
2008 The Trusted Advocate awarded Editor's Choice Award
2008 Speaker at the Reverse Logistics Convention, February 2008
Create Your Reverse Logistics Financial Model
2008 Chairman of the Corporate Social Responsibilities Committee, RLA
2008 Member of the Greater Los Angeles Writer's Society
2008 President’s Club, achieved 185% of Sales Goal (321% increase year-over-year)
2007 Man of the Year Award from the American Biographical Institute
2007 Continental Who's Who Registry of Business Leaders
2007 Speaker at the Singapore, Reverse Logistics Trade Show & Convention, October 2007
Evolve or Become Extinct, a model to Deliver Expanded Shareholder Value in Reverse Logistics
2007 Speaker at the Las Vegas, Reverse Logistics Trade Show & Convention, February 2007
2007 President’s Club, achieved 126% of Sales Goal
2006 Board of Directors for Motivation Education, K-12 educational development programs
2006 Continental Who’s Who Premier Lifetime Achievement Member
2006 International Coach Federation Member
2006 612 ABC Radio Brisbane, Australia, Are You a Carrot, an Egg, or a Coffee Bean?
2006 Global Leadership Forum, Tokyo, Japan
2005 Executive Blueprints, Inc. established
2004 Sterling Who's Who Business Executives
2000-05 Bureau of Electronics and Appliance Repairs committee member,
California Department of Consumer Affairs
1999 International Who's Who of Professional Business Leaders
1998 Acknowledgement of Excellence from the NESDA Computer Committee
1997 Award of Appreciation from the National Professional Service Convention
1996 Certificate of Recognition from the National Electronics Service Dealers Association
1995 Certificate of Appreciation from the USA Institute of Service Management
1994 Who’s Who Global Business Leaders

Career Summary:

Chief Executive Officer
2010-Current Zylog Systems (Canada) Ltd

Zylog is a leading IT and Engineering Staffing Services, representing premier consultants and contingent workforce with state-of-the-art application tracking systems and Human Resource Information Systems (HRIS)
Zylog is a leading Technology Solutions Provider, an ISO 9001 certified provider of Onshore, Offshore & Near shore technology services.
Zylog offers a unique combination of local experience with global delivery, access, and support
Zylog received recognition from Information Week 500 as a top Technology Innovator

Vice President, Business Development
2008-2009 ZSL Inc

ZSL Inc offers substantial cost savings and enhanced performance associated with a secure and effectively managed global development model. For over 10 years, ZSL Inc has been partnering with a loyal following of clients seeking to leverage proven delivery methodology, as well as 24 / 7 access to the very best technical resources and development tools anywhere.
ZSL Inc leverages specialized knowledge in custom enterprise application development, reporting, data management, administration, and application integration to assist enterprises in raising service levels, while reducing costs. ZSL Inc has extensive experience in mobile, wireless, and web application development.
In 2007, ZSL Inc was ranked 275 in the VAR Business 500, and was recognized as one of the 10 Fast Growth VARs to watch. The ZSL Inc customer base includes small and medium size companies across a broad range of verticals, as well as respected leaders in Finance and Banking, Insurance, Life Sciences, Telecommunications, Retail, and Manufacturing.
ZSL Inc opened a new 85,000 square foot state-of-the-art Global Software Development & Research Center in the IT Corridor, Chennai, India. The Research and Development center, named IDEA Lab, focuses on providing value added R&D support, product development, and engineering services to solution providers and independent software vendors around the globe.

Regional Sales Director
2006-2008 Data Exchange Corporation

President's Club, increased sales 200%+ for two consecutive years
Industries: Consumer Electronics, Computer, Server, Digital Imaging, Projectors, and Medical Devices
Expertise: Reverse Logistics, Refurbishing, Depot Repair, Distribution, and Advance Exchange
Clients: Service Net, Fujitsu, SIRIUS, HP, Toshiba, FUNAI, Cisco, Apple, Forest Labs, EDS SABRE, Pearson Education

Director of Service Operations
2002-2006 Toshiba America Information Systems, Inc - Computer Systems Division

Implemented the first real time warranty service management and tracking system that included customer identification of assets, technical recommendations, associated repair history and spare parts demand. Real time visibility to work-in-progress, with a sophisticated advance alert mechanism, enabled proactive service response.
Collaborated with UPS Supply Chain Solutions to reduce DEPOT expense 30%
Increased Customer Satisfaction 12%
Improved Channel Operations and reduced overall Warranty Expense 15%
Industries: Computers, Servers, and Digital Projectors
Expertise: Service Operations, Warranty Management, Field Service, and Logistics. Directed operations for the Authorized Service Provider network in the United States, Central and South America, as well as Product Returns, warranty depot, and Field Service support.

National Service Manager
1999-2002 Toshiba America Information Systems, Inc - Imaging Systems Division

Produced additional revenue with third party accessory sales, bundled solutions, and sale of services that contributed in excess of 37% of the total profit to the division
Designed and implemented a parts planning tool that improved fill rate from 50% to 97%, and reduced inventory 65%
Designed, developed, and maintained the web site for the division - sales, service, and support
Implemented retail sales training workshops and computer based training
Industries: Medical Imaging, CCTV, Security, DVR, Industrial Imaging, Digital Imaging Devices, and Digital Projectors
Expertise: Service Operations, Web Development, Internet Sales, Sales, Strategic Development, and Training. Managed service and operations support for the United States, Canada, Mexico, and Latin America regions

Operations Manager
1988-1999 SatisFusion / Wood Technologies

Implemented state-of-the-art claims processing, auditing, and integration for the Consumer Electronics Industry
Implemented integrated online technical reference, bill of materials, parts ordering, and account management utilities
Industries: Third Party Administrator for Warranty Claims Processing and Extended Service Programs
Expertise: Operations, Systems and Software Architecture, Regulatory Compliance, and Network Application Integration
Clients: SONY, Hitachi, Kenwood, Zenith, RCA Thomson, AIG, GE, Zurich, Toshiba, Olympus, etc

Service Operations Manager
1986-1998 Toshiba America Consumer Products, Inc

Developed and implemented the strategic plan to consolidate five US Regions into a centralized facility, automating workflow and processes to offset a 63% reduction of overall manpower
Implemented a consolidated in-house Call Center, IVR, and Agent Software to achieve return on investment in excess of $1 Million in less than 90 days
Designed, developed, and maintained the National Service Division web site and intranet
Reduced outstanding Accounts Receivables balance from 14% to less than 0.05% in six months
Industries: Consumer Electronics, TV, Projection TV, DVD, VCR, Appliances, Satellite, AC, and Telephony Devices
Expertise: Accounts Receivable, Accounts Payable, Call Center, Operations, Web Development, Customer Service, and Warranty Claims Administration

Education:

University of Dallas
St. John’s High School in Shrewsbury, MA

The Trusted Advocate: Accelerate Success with Authenticity and Integrity

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The Trusted Advocate: Accelerate Success with Authenticity and Integrity The Fundamental Guide to Achieve Extraordinary Sales and Sustain Loyal Customers

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John Mehrmann, Author of The Trusted Advocate, Signing Books at the Los Angeles Times Festival of Books John Mehrmann, Author of The Trusted Advocate, Signing Books at the LA Times Festival of Books - I-Newswire.com is your free press distribution center. www.i-newswire.com/pr163996.html

The Trusted Advocate: Accelerate Success with Authenticity and Integrity
The Fundamental Guide to Achieve Extraordinary Sales and Sustain Loyal Customers

John Mehrmann, Author of The Trusted Advocate, Signing Books at the Los Angeles Times Festival of Books
John Mehrmann, Author of The Trusted Advocate, Signing Books at the LA Times Festival of Books - I-Newswire.com is your free press distribution center. www.i-newswire.com/pr163996.html